Managed Services

Managed Services

Surtel’s Managed services help you get the best out of your existing IT applications. The services provided span maintainability analysis, maintenance and enhancement, and are delivered with high productivity.

We focus on industries that include Manufacturing, Banking & Financial Services, Insurance, Logistics, and Product Engineering Services. We have been providing Managed & Support services to these industries for more than 10 years. Our services are designed to ensure the availability of systems for use, reduce maintenance and support efforts, improve scalability and increase throughput by improving productivity over time.

Our suite of Managed & Support services include:

The technology landscape of our services varies from ERP, CRM, and PLM packages to DW & BI technologies to legacy systems.

Our services are designed to leverage our process on application knowledge transition, problem management, enhancement request management, service level management and thus deliver significant operating cost benefits to customers.

Some of the key features of our Managed & Support services model are:

Your enterprise may be dealing with several applications. Surtel Technologies can streamline your application management processes for maximum efficiency and control.

Challenges

Reliable operation and secure control of hundreds of applications

Surtel Technologies Provides

A comprehensive set of application management services including maintenance, re-engineering, testing and migration.

Business Value

We ensure that our services evolve with your business, reduce system downtime and help you focus on strategic initiatives by minimizing the time spent on routine activities.