Worked with client on S&OP design and implementation project which led to better forecast and optimized plan and brought savings of $2.1 million per year.
Supply Chain Management
Improved on time customer order delivery from 57% to 83% by improving raw material inventory from supplier. Outsourced and integrated 3PL solution for large manufacturing customer which brought in $1.4 million in savings per year and decreased delivery time.
Business Intelligence & Data Analytics
Automated inventory replenishment process based on IoT inventory level signals, which helped in 11% working capital reduction.
Application Managed Services
Successfully lead various Application Managed Services (AMS) engagements bringing 92% to 98% business user satisfaction and reduced support cost by 25% to 37% by leveraging ITSM insights and P-CMM to proactive monitoring, problem analysis and resolutions.
Digitization
Enhanced existing product configurator process and software which helped sales and customer service users to configure order in 5 minutes instead of 45 minutes previously.
Surtel's Managed services help you get the best out of your existing IT applications. The services provided span maintenance and enhancement and are delivered with the highest level of productivity.
"SURTEL Technologies Pvt. Ltd. is the one vendor who has consistently delivered resources that have met and exceeded our expectations."
Manager of Manufacturing & Planning
"My sincere thanks to you for your help and support! You have proven to be an asset and I do look forward to working with you and your team. You will all be a real asset and extension to my team…"
