Worked with client on S&OP design and implementation project which led to better forecast and optimized plan and brought savings of $2.1 million per year.
Supply Chain Management
Improved on time customer order delivery from 57% to 83% by improving raw material inventory from supplier. Outsourced and integrated 3PL solution for large manufacturing customer which brought in $1.4 million in savings per year and decreased delivery time.
Business Intelligence & Data Analytics
Automated inventory replenishment process based on IoT inventory level signals, which helped in 11% working capital reduction.
Application Managed Services
Successfully lead various Application Managed Services (AMS) engagements bringing 92% to 98% business user satisfaction and reduced support cost by 25% to 37% by leveraging ITSM insights and P-CMM to proactive monitoring, problem analysis and resolutions.
Enhanced existing product configurator process and software which helped sales and customer service users to configure order in 5 minutes instead of 45 minutes previously.