Business Intelligence

Build your organization's data and analytics competency for digital transformation success

Information as an asset is still in the "early adoption" phase, which makes it a competitive differentiator for leading organizations as they focus on digital transformation. In turn, data and analytics become strategic priorities.

Data and analytics are the accelerant of an organization's digitization and transformation efforts. Yet today, fewer than 50% of documented corporate strategies mention data and analytics as fundamental components for delivering enterprise value.

Surtel and Business Intelligence and Analytics

Many companies struggle under the weight of traditional business models and business processes that inhibit the potential of data and analytics. Most recognize the potential of data and analytics but struggle with the paradigm shift and the need to commit to the advanced analytics skills and technology investments necessary to realize that potential.

Advancements in areas such as big data, in-memory computing, the cloud, mobile, the Internet of Things, artificial intelligence, and machine learning are placing BI front and center. Companies seeking digital transformation need to effectively leverage their data assets and extend their decision-making capabilities beyond the traditional models of reporting and common views of their data.

Surtel Digitized and implemented a 360-degree view of the entire parts failure process in the machine. Collected data from the sensors for parts failure, generated automated tickets (incidents) for engineering service for predictive maintenance, automated generation of return material order or new purchase order based on parts warranty, delivery of parts at customer location for a subcontractor for maintenance, generated automated service work orders for sub-contractor, automated update in ERP of service completion with labour and time spent, automatically generating service purchase order for subcontractor payment.

At Surtel we want our clients to use data and analytics as a competitive advantage for their industry. We partner with some of the leading technologies.

Surtel Business Intelligence Service Offerings:

BI strategy - We assist our clients in assessing, business case, tools assessments, needed infrastructure, organizational analysis, and data governance

BI Implementations/Upgrades - We assist our clients in design, development and implementation or upgrading BI applications. We focus on reporting and analytics

KPI’s and Advanced Analytics - We assist our clients in defining their key metrics and measurements. We work with our clients to help them exploit their data via analytics