Cloud and SaaS

Why Cloud

In a highly disruptive world Cloud is the answer to many questions facing enterprise computing today. Cloud offers on-demand and instant delivery of computing power, database, storage and networking resources via the internet with pay-as-you-go pricing.

Enterprises have to be on board with Cloud Computing because of the immense opportunities it presents. Using Cloud-first strategy enterprises can attain lower IT costs, greater innovation, digital agility, efficiency, and scalability while also gaining valuable insights using powerful Data Analytics and Machine Learning systems.

With Cloud computing enterprises can

  • Trade their upfront capital expenses with on-demand operational expenses
  • Stop spending money on running and maintaining data centers
  • Benefit from massive economies of scale and achieve a lower variable cost
  • Stop guessing capacity and scale up or down based on fluctuations in demand
  • Increase speed and agility
  • Become more innovative by experimenting without worrying about the collateral wastage
  • Go global in minutes
  • Increase availability and reliability of your apps
  • Plug and play Data Analytics and Machine Learning capabilities

Plan your journey to Cloud with Surtel

Surtel's proven experience in Cloud, and certified consultants can help you define your Cloud Vision, identify costs and benefits, and plot your road map through the options and activities needed to deliver the end-state.

Key Use Cases

  • Cloud readiness assessment
  • Cloud enablement
  • Cloud optimization
  • Workload assessment
  • Cloud migration strategy development
  • Workload migration to the cloud with specialization in
    • JD Edwards cloud migration
    • SAP cloud migration
    • Database migration
    • VM migration
  • Software-as-a-Service (SaaS) implementation
  • Cloud-Native application development
  • Continuous Integration / Continuous Delivery (CI/CD)
  • Microservice Architecture
  • Containerization

Salesforce and Pardot Expertise

Surtel has a dedicated development team to implement and customize your Pardot instance, integrate it with Salesforce Sales or Service Cloud.  We've successfully implemented below Salesforce Products -

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Salesforce CPQ
  • Salesforce Chatter
  • Salesforce Lightning
  • Pardot lighting

Salesforce Consulting services

  • Defining business objectives for Salesforce implementation
  • Mapping business objectives with Salesforce features
  • Recommending the most suitable Salesforce edition
  • Designing sales, customer service and marketing processes in Salesforce Sales, Service and Marketing Clouds
  • Building a user adoption strategy

Salesforce/ Pardot customization services

  • Adding custom objects, fields, and records to Salesforce solution
  • Embedding business rules into CRM
  • Automating daily and recurring tasks with workflows and Apex triggers
  • Enabling bulk processing of data
  • Creating custom email templates
  • Creating custom reports and dashboards
  • Implementing Salesforce integration with third-party systems

Salesforce Integration Services

  • Pardot Integration
  • ERP Integration
  • Accounting Integration
  • Ecommerce Integration
  • ITSM Integration
  • Personal Planner and Email Integration

Salesforce and Pardot Support/Administration services

  • System Enhancement and Release Management
  • Salesforce and Pardot Connector configuration
  • Salesforce and Pardot Data Synchronization
  • Data Administration
  • Monthly Health Checks
  • 24x7 Monitoring
  • Troubleshooting