EDI Managed Services

Managing and maintaining B2B data integrations for business is complex, costly and time-consuming. Retaining, developing and recruiting staff with the necessary EDI skills to manage this complexity is challenging. When problems occur, fixing connection and data translation issues takes time and a detailed understanding of various EDI standards is required. Failure to resolve these problems efficiently will delay business operations, reputation and could result in financial penalties. Proactive monitoring is also a very important factor to consider.

Surtel provide services for end-to-end integration to ensure business data exchange runs smoothly. Working with business partners, we configure your system, perform the mapping, development, testing and ensure business continuity and risk-free outcomes. Our Managed Services will provide your business with a proven return on investment as we provide the required EDI expertise.

  • ERP EDI integration
  • EDI mapping and ERP integration
  • Monitor EDI transaction status from within ERP
  • ERP Workflow configured to notify users of errors and allow reprocessing
  • Automated status messages flow between EDI and ERP so EDI transaction status can be monitored from ERP
  • Proactive monitoring of EDI and ERP systems
  • Error resolution and reprocessing
  • Trading partner implementation
  • Transaction set implementation